It was announced in January that the highly-anticipated TREZOR bitcoin hardware wallet would be making its debut at the end of January. We’re now at the start of February, and users are still waiting for their shipments.
The reason? Quite simply: some complications on the production line.
“Our hardware producer had an unfortunate error in the finalization of the cases and we needed to run a completely new production batch so we’re again in a delay,” a company spokesperson told newsBTC on Thursday evening.
Users needn’t worry about the integrity of the device’s internals, however, as the hardware production error has only affected the devices’ exteriors.
“We’re hoping for the best because we’d really love to send the devices [as soon as possible] and this puts us in a very uncomfortable situation,” the spokesperson told us via email (in response to an inquiry sent Monday).
It’s true – it does put the company in an uncomfortable situation. The TREZOR wallet was initially supposed to ship in October 2013. That date was pushed to January 2014 in December. And as it stands, there are a series of hurdles the company needs to get through in terms of quality control before customers start receiving their devices.
“Now we have to wait and when the new devices arrive go through the testing, firmware uploading etc.,” the spokesperson said.
Despite it not being great news, it is great that TREZOR is coming out and being vocal and honest with their customers. From our perspective, it’s quite evident they’re doing the responsible thing: making their product the right way so as to satisfy their customer base.
Unfortunately, TREZOR does not have a time projection for the release of their devices at this point.
“I can’t tell a definite date yet. We hope our supporters will be patient,” the spokesperson concluded.
